FAQ
Questions, Answered Honestly
Bookings, pricing, warranties and emergencies — everything customers ask before we visit.
How do I book a repair?+
Use the contact form, and we will call back to confirm your slot. Same-day and next-day visits are available in most areas, including evenings and weekends.
How much will my repair cost?+
You approve a fixed quote before any work begins — the price we agree is the price you pay. If a repair turns out uneconomical, we will tell you before spending a penny.
Is there a warranty on repairs?+
Yes. Every repair carries a written parts-and-labour warranty. If the same fault returns inside the warranty period, we come back free.
Which brands do you service?+
All major domestic brands, built-in and freestanding, gas and electric. We fit genuine manufacturer parts wherever they are available.
My fridge is warm — is that an emergency?+
Treat it as one. Cooling faults jump our queue with same-day visits. Move perishables to the freezer section and keep doors closed until we arrive.
Do you repair gas appliances?+
Yes — licensed gas engineers handle cookers, hobs and ovens, with leak and carbon-monoxide testing included in every gas visit.
Should I repair or replace my old appliance?+
If the core unit is sound, repair almost always wins on cost. We give an honest assessment on every visit and will recommend replacement when it genuinely saves you money.